Now more than ever it’s important for us to recognize the fact that biases can affect the frontline security professional. Implicit bias is a universal a human trait, none of us are immune. Particularly, because we are changed with the role of identifying suspicious behavior and possibility even questioning, detaining or confronting others. We have to acknowledge that our internal biases can affect those decisions. If we make the wrong decision based on a bias, we could face effects from reputational damage, loss of job, even physical harm. As an industry we need to address implicit bias before it becomes a problem.
— Burke Brownfeld, Visa, Inc.

about GreyLake training solutions

Through the Greylake Academy, we’ve developed a learning program for security professionals about how implicit bias impacts our decisions and actions in security operations. These skills can reduce incidents that can lead to physical, psychological, legal, and reputational damage. These critical skills help security professionals practice self-introspection, explore decision-making models, and investigate the reason for and effects of implicit bias on ourselves, the security industry, and society.  The lessons utilize social-emotional learning tactics to build empathy, self-awareness, and cultural competencies. Greylake is expanding the curriculum for security professionals with offerings on conflict resolution, including de-escalation, crisis communications, and critical incident response tactics. Next in the curriculum,  a course on using behavioral threat detection skills to determine who is a threat based on universal human behaviors rather than a person’s outward appearance.  We also offer coaching and consulting to security leaders who are interested in enhancing emotional intelligence skills within their business units.

An overview of the security leader’s toolkit as it stands today

Through the Greylake Academy, we’ve developed a learning program for security professionals on how implicit bias impacts our decisions and actions in security operations to reduce incidents that can lead to physical, psychological legal and reputational damage. These critical skills help security professionals practice self-introspection, explore decision making models, and investigate the reason for, and effects of implicit bias on ourselves, the security industry and society as a whole.  The lessons utilize social-emotional learning tactics to building empathy, self-awareness and cultural competencies. Greylake is expanding the curriculum for security professionals with offerings on conflict resolution, including de-escalation, crisis communication and critical incident response tactics and a course on using behavioral threat detection skills to determine who is a threat based on universal human behaviors rather than a person’s outward appearance.  We also offer coaching and consultants to security leaders who are interested in enhancing emotional intelligence skills within their business units.

Why should your organization work with Greylake Academy*?

  • Customized to meet your organization’s business needs, corporate culture and align with your policies and other initiatives. Custom training better reflects your values and brand and gives you the opportunity to influence perceptions about security at your organization.

  • Enterprise solutions available for our academy courses. Let us know how many enrollments you need and we'll provide custom login details for your employees.

  • Dynamic, humanistic, thought-provoking learning programs that examine safety and security through the lens of behavioral and cognitive science, making learning more authentic, sticky and enjoyable

  • Customized content can be developed for your organization’s learning management system or hosted by us. Analytics can give data to ensure compliance, measure learner engagement and retention.

  • Our learning programs are based on self-reflection, provoke emotion and incite memory - powerful tools to learn and apply knowledge to your staff.

  • Builds resilience and helps people act more rationally and decisively in response to a threat because they are emotionally and mentally prepared.

Members of TGC community can get 50% off the Implicit Bias for Security Professionals course via the coupon code “conversation” through December 31st, 2020.


Resources

Verna Myers, VP, Inclusion Strategy at Netflix TED Talk: How to Overcome Our Biases? Walk Boldly Toward Them.


want to know more?

If you would like to learn more about Greylake Training Solutions, their technology, the markets they serve, or how you can engage with them, please click the link below to get in direct touch.