You can learn a lot about life by studying how you and others make decisions. If you think about it, our life is a series of transactions of value. In a transaction, there is the possibility of a yes, a no, and the ever so dangerous maybe. Why dangerous? Because a “maybe” can indicate a problem with your criteria for value. It can speak to a lack of readiness. It can indict you for your lack of courage or confidence. Whether you are a “buyer” or a “seller” in your life’s transactions, pay attention to the process by which you engage your world. In this second great conversation with the CEO of a Sales Training Company called M3, we get more insights into the psychology of a true profession called “sales”. Listen then tie it into your own life.
Hungry for Service
We are largely motivated by self-interest. If we are acting as a buyer, we want the best product at the lowest price. But we also know that lowest price may not be the answer to our needs. If we are acting as a seller, we may be motivated to “win”. But how do we define this term? Now let’s pull back and see if there is a connection between these two notions and the behaviors of the buyer and seller. There is a beautiful ending to this story… listen and see if you can find it!
A Manifesto of Whole Leadership
The Future of Security is the Future of Leadership and Business
When you strike up an unscripted conversation you never know what will transpire. You have to be a little bit fearless and transparent to do this. When this characteristic is aligned with your leadership, efficacy, and heart for your profession called “security”, you add depth to the description of Mark Ledlow’s podcast called: Fearless Mindset.
I had a great conversation with him about the future of security and we both discovered the future of business.
What does it mean to be a Time Traveler?
Humans created constructs that represent time. Consider it the canvas in which they have painted their origin stories as well as their stories of the future. As this pendulum swings, we also are exploring the depths of our understanding of the who and why of our being. We believe “truth” is in the data. But then the data changes. We need someone to help us understand the reader (us), and the story they are living. Within this story lies the secret of navigating the risks and opportunities that represent the human experience. Enjoy this Great Conversation with the time-traveler Cyndi Coon. Be prepared. You may become a fellow time-traveler.
Sacrificial Leaders Galvanize an Industry Supporting Children and Families
Many leaders in the risk, resilience, and security industry served in the military, law enforcement, or a intelligence agency. They have lived in a dark world. They are servant leaders. And these tough hearts and minds recognize better than most, the fragile nature of our children and families. That is why I am supporting a unique virtual online conference called BodyGuards for Kids on March 18-19, where protective intelligence, protection, and security leaders are donating their time and resources to sharing their learnings with the world. In exchange, they want all of us to buy a ticket or sponsor the event with the promise that all funds will be provided to St. Jude Children’s Research Hospital. St. Jude is one of the foremost research and care hospitals in the world. They pay for all the child’s needs and the families care while at their hospital. It is an extraordinary organization. We have a Great Conversation with the founders and operators of NannyGuards who are organizing this galvanizing event. Looking forward to filling hearts and minds with and through a unifying cause.
Artifice and Artificial are not the Terms for This
I am always amused by how we anthropomorphize our pets and our machines. How many of you have named your car? We strive to integrate them into our ecosystem and our lives. They serve us, sometimes love us. And our language adapts to accommodate them. I recently found a leading coach who is beginning to explore and use AI. Let’s have some fun exploring this recent development.
Augmenting the Machine: AI and the Future of Work
Kirill Zubovsky is the founder of a new AI application called SmartyNames. He is a peripatetic gig worker. He is running around the country in a Sprinter Van with two children and his wife. Along the way, he took the generative AI tools, like ChatGPT, and used it to streamline his experience in searching for domain names. We, the entrepreneurs of the world, have had the frustrating experience of looking for a domain name for our business. We think of one, then input it into a search engine hoping we somehow can own it. After going back and forth forever, and then, once found, purchasing it, we then have to develop a logo, a website, content, newsletters, etc.
Kirill just wanted to get the job done and launch. He used the AI app and his coding to streamline the process, or as Drucker would say, the job to be done. Classic ideation to innovation to activation.
We have a great conversation that ended up covering everything from the emerging app stores for AI innovators to the innovation process itself. What I come away with is the idea that we can take the current state of the machine and augment it, making it our helper, extending the reach of our creativity and time. Like any tool, it is agnostic. Now it needs people who care deeply about improving our lives to harness it and release it into the world. Like any tool, it will displace old notions of what is true, what is fast, what is good, what is valuable.
Enjoy this great conversation.
The Relentless Search for Truth
It is featured on the back of the one-dollar bill. The all-seeing eye at the top of the pyramid. What does it know? What does the rest of the pyramid infer?
Rather than google it, just for a moment let the top of the pyramid represent how you see your world. Let the base be the actions you take that conform to that worldview. Let the eye represent the constant pursuit of seeing clearly the truth of what has happened, what is happening, and what is to occur.
Welcome to a great conversation in 2023. Deploying a pyramidal pursuit of life led by truth with the hope it provides purpose and integrity to our life in business, in relationships, in the world.
The Power of Business=The Power of Diversity. The Power of Equity. The Power of Inclusion.
The care and feeding of a company creates a highly leveraged vehicle to optimize its path to value: personally, professionally, and within the context of a team known as a business. Great leaders know how to leverage different points of view that originate from disparate cultural backgrounds. This strengthens the vision, mission, and execution. We explore the terms diversity, equity, and inclusion and the power of the perceived other in a great conversation with Dr. Jade Singleton of The Sarah Jane Academy.
Time Held Me Green and Dying, Though I Sang in My Chains Like the Sea
Dylan Thomas's famous poem, Fern Hill, is based on his childhood experiences on a farm in Wales. The poem is a celebration of the wonder, magic, and joy of this world that many of us experienced and have a hard time remembering as we grow older.
This conversation is about that young child growing older and continuing to see life through his once-child's eyes. The Editor in Chief of Centennial Media, Michelle Stacey, shares her story of helping her Father die while he sings in his chains like the sea.
Sourcing Intelligence to Navigate Risk and Opportunity
“Why would a company hire you before entering a new market in Latin America?”, I asked. “Because if you don’t, you will fail.”
That was powerful. Failure could be death by a thousand cuts, including graft, theft, and kidnapping. How do you navigate the nuances of language, culture, and politics to give your company a fighting chance?
This is a great conversation with a person who is passionate about what he does and powerful in how he communicates data in the written and graphical form.
Amor Fati: The Love of the Good, the Bad, and the Ugly in Life
I give thanks for all of it. Every single breath. Every mistake. Every transgression. Every illness Every disappointment. It is what has defined me, shaped me, and created that wisdom I have today and the wisdom that I will gain in the future. Thanksgiving: the act of giving thanks is such a wonderful gift. I pray you wake up tomorrow with a fulness of heart for who you have been and who you are becoming regardless of circumstance. Amor fati.
Single Source of Truth: In Security, in Business, and in Life
When the company’s is relying on you to release the next generation product, when your attempts to help are only perceived as an obstruction, when all your best laid plans are falling apart, you must find a way to move forward. But that step alone could spiral into burnout; a crash that takes you out of the game. Perhaps you are playing the wrong game. We explore a business integration process that was successful and find many of the lessons learned apply to an agile way to stay away from burnout.
Is the United States of America "Indispensable"?
Are you willing to die for your convictions? Are your core values aligned with the original core values of your country? Are you fully educated on the meaning and the responsibilities of citizenship? Many have shed blood for you. What is your responsibility in turn? These are just some of the questions I asked myself after listening to Dr. Robert Gates at the International Security Foundation 11th Annual Dinner to celebrate and fund the Overseas Security Advisory Council (OSAC) in Washington DC. Enjoy my humble attempt to capture the key ideas in this great conversation.
The New Value Proposition of Policing
How do we learn the language of another? How do we study their behaviors to better understand their actions? What is the value of doing these things if you are a cop? Who is your customer? In this great conversation we discover how one Chief of Police seems energized by the opportunity to learn from his customer and create a new value proposition for policing.
The Future belongs to the Data Driven Organization
Excel is a powerful tool. In the hands of an analyst, it can capture critical data and help executives make important decisions regarding their operation. But, often, the captured data is in the rear-view mirror. There are tools that can be applied to run simulations; what if scenarios, playing with data variabilities. We have a great conversation with a CEO of a data platform company on how we take the analysts model and apply it contextually to each member of the C-Level Suite and be able to take all the contextualized inputs and outputs and roll them up to a more wholistic view of the business’s future. If this can be done, we are then providing another way to navigate risk and opportunity. That is a great conversation.
The Stories that Influence Leaders
In the not-too-distant future, an FBI agent is forced to pair with an artificial intelligence (AI) "robot." to solve a crime. The future has not been kind to us. Crisis upon crisis has torn the country apart. Polarization of the body politic, pandemic politics, climate crisis, energy crisis, etc. created a future that is readily accessible in our imagination. This is the book Burn-In. And that’s the secret of this author and his organization, Useful Fiction, LLC, and his books.
Enjoy the science of story and why our government and commercial business leaders need to read more “useful fiction”.
Learning the Art of Credibility
Who you are and how you show up depends on your ability to know your core values and your purpose. This should be infused in your life and your business. But many people struggle to capture this and, more importantly, articulate it when they are initiating relationships. In this conversation we seek the wisdom from a global expert on the path to credibility.
Security Executives Defined by Their Value, Not by Their Title
CEOs navigate risk and opportunity to generate value for their customers, employees, and their investors. They must have functional roles at the table who understand how to make that happen. Embedded in every role the CEO creates is the notion of risk. The executive who intimately knows risk and how to apply it to each functional role has the keys to the value proposition of the business. Welcome to a conversation that moves from lobbying for a title and redirects it to a value path for the next generation security leader.